Shipping policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Processing Time
- Orders are processed within 1-2 business days after payment is received.
- Orders are not processed or shipped on weekends or holidays.
- During high-volume periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times after your order has been shipped:
- United States: 7–10 business days
- Canada: 7–15 business days
- International: 10–20 business days
Shipping times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 30 days of delivery and include photos of the damaged item and packaging.
Contact Us
If you have any questions regarding shipping, please contact our support team at:
Email: contact@bellaslippers.com
We appreciate your business and thank you for choosing our store! 💕